At ylonir.xyz, we are committed to safeguarding the privacy of our customers. This Customer Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices our customers have regarding their personal data.

1. Information We Collect

We collect personal information in a variety of ways when you interact with our website, make purchases, or engage with our services. The types of information we collect include:

  • Personal Identification Information: This may include your name, address, email address, phone number, and payment information.
  • Device and Usage Information: When you visit our website, we may collect information about your device, including IP addresses, browser type, operating system, and usage statistics (e.g., pages visited, time spent on the site).
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These technologies help us remember your preferences and track your activity on our site.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services. Specific ways we use your data include:

  • Order Processing and Fulfillment: We use your personal information to process and deliver your orders, communicate order statuses, and provide customer service.
  • Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or other marketing communications that we believe may be of interest to you. You can opt-out of marketing communications at any time.
  • Customer Support: We use your data to respond to inquiries, provide support, and resolve any issues you may encounter while using our services.
  • Site Improvement and Analytics: We use the data we collect to analyze trends, improve the functionality of our website, and enhance user experience.

3. How We Protect Your Information

We take the security of your personal information seriously. Our website employs several security measures to protect your data, including:

  • Encryption: We use encryption to protect sensitive information such as payment details during transmission over the internet.
  • Access Control: We restrict access to personal data to authorized personnel only. We implement strict procedures to ensure that only those who need your information to provide our services have access to it.
  • Regular Security Audits: We perform regular security audits to assess the effectiveness of our security measures and identify potential vulnerabilities.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, there are some instances in which we may share your information:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist in the operation of our website or in fulfilling services, such as payment processing, shipping, and email communications. These third parties are obligated to protect your information and are not allowed to use it for any other purposes.
  • Legal Requirements: We may disclose your personal information when required by law, such as to comply with a subpoena, legal proceeding, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you if this happens and update our privacy policy accordingly.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us recognize your preferences and understand how you interact with our site. You can control the use of cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

The cookies we use may serve the following purposes:

  • Essential Cookies: These are necessary for the functioning of our website and to provide the services you have requested.
  • Analytical Cookies: We use these to analyze traffic on our site and understand how visitors use our website. This helps us improve the website and its content.
  • Advertising Cookies: These cookies allow us to deliver relevant ads to you based on your browsing behavior.

6. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

  • Access to Information: You have the right to request a copy of the personal information we hold about you. If any of your information is inaccurate or incomplete, you can request corrections.
  • Deletion of Information: You have the right to request that we delete your personal information, subject to legal obligations or our need to retain data for legitimate business purposes.
  • Opting Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Cookie Management: You can control the use of cookies by adjusting your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe we may have collected personal information from your child, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page, and the effective date of the updated policy will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: admin@ylonir.xyz
  • Phone: +13125355720
  • Address: 16200 S Harlem Ave, Tinley Park, IL 60477, United States

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to the practices outlined herein.